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Skytrax 2014 World Airline Awards: Cathay Pacific Airways voted world’s best airline
Update: 11:09, Tuesday, Jul 15,2014 (GMT+7)
Cathay Pacific Airways is the best airline in the world for 2014, having moved five places up the Skytrax 2014 World Airline Awards top 10 list since last year. Until now, Cathay Pacific is the only airline to have reached the number one spot four times, in 2003, 2005, 2009 and 2014.

The World Airline Customer Survey surveyed 18.85 million business and leisure travellers across all cabin travel types (first, business, premium economy and economy) between August 2013 and May 2014. The survey covered more than 105 participant nationalities and more than 245 airlines, from large international airlines to smaller domestic carriers, measuring standards across 41 key performance indicators of airline front-end product and service.

Mr Iven Chu, CEO of Cathay Pacific Airways receives the Award
Last year’s winner Emirates dropped three places to fourth place, while 2011 and 2012 winner Qatar Airways came in at second place this year. Malaysia Airlines comes in at 18th best in the world despite recent tragedies.

Mr Akbar Al Baker, CEO of Qatar Airways flanked by the airline's cabin staff

Mr Patrick Brannelly, Emirates VP Corporate Communications Product, Publishing, Digital and Events receives the award
AirAsia was named the world’s best low-cost airline for the sixth year in a row. AirAsia Group chief executive officer Tony Fernandes said guests’ valuable criticisms and feedback contributed to the company’s success.

Mr Tony Fernandes, Group CEO of AirAsia receives the Award
The world’s best 20 airlines – 2014:
  1. Cathay Pacific Airways
  2. Qatar Airways
  3. Singapore Airlines
  4. Emirates
  5. Turkish Airlines
  6. ANA All Nippon Airways
  7. Garuda Indonesia
  8. Asiana Airlines
  9. Etihad Airways
  10. Lufthansa
  11. Qantas Airways
  12. EVA Air
  13. Swiss
  14. Thai Airways
  15. Virgin Australia
  16. Air New Zealand
  17. British Airways
  18. Malaysia Airlines
  19. Hainan Airlines
  20. Bangkok Airways
The world’s best low-cost airlines:
  1. AirAsia
  2. AirAsiaX
  3. Norwegian
  4. Jetstar Airways
  5. Indigo
  6. easyJet
  7. WestJet
  8. Virgin America
  9. Jetstar Asia
  10. Scoot
The world’s best airline cabin crew:
  1. Garuda Indonesia
  2. Cathay Pacific Airways
  3. Singapore Airlines
  4. Asiana Airlines
  5. Malaysia Airlines
  6. Qatar Airways
  7. EVA Air
  8. ANA All Nippon Airways
  9. Thai Airways
  10. Hainan Airlines
The world’s best regional airlines:
  1. Bangkok Airways
  2. Dragonair
  3. Aegean Airlines
  4. SilkAir
  5. Porter Airlines
  6. Copa Airlines
  7. jetBlue Airways
  8. Tianjin Airlines
  9. Alaska Airlines
  10. Shenzhen Airlines
The world’s best airline inflight entertainment:
  1. Emirates
  2. Singapore Airlines
  3. Turkish Airlines
  4. Qantas Airways
  5. Cathay Pacific Airways
  6. Virgin Atlantic
  7. Qatar Airways
  8. Air New Zealand
  9. Virgin Australia
  10. Etihad Airways
The world’s best airlines in first class:
  1. Singapore Airlines
  2. ANA All Nippon Airways
  3. Etihad Airways
  4. Cathay Pacific Airways
  5. Emirates
  6. Lufthansa
  7. Qantas Airways
  8. Qatar Airways
  9. Garuda Indonesia
  10. Japan Airlines
The world’s best airlines in business class:
  1. Qatar Airways
  2. Cathay Pacific Airways
  3. Singapore Airlines
  4. Oman Air
  5. Turkish Airlines
  6. Qantas Airways
  7. Etihad Airways
  8. Garuda Indonesia
  9. Emirates
  10. Hainan Airlines
The world’s best airlines in economy class:
  1. Asiana Airlines
  2. Garuda Indonesia
  3. Turkish Airlines
  4. Qatar Airways
  5. Cathay Pacific Airways
  6. Singapore Airlines
  7. EVA Air
  8. Oman Air
  9. Emirates
  10. Thai Airways
The world’s best first class airline lounges:
  1. Air France
  2. Lufthansa
  3. Cathay Pacific Airways
  4. Etihad Airways
  5. Thai Airways
  6. Qatar Airways
  7. British Airways
  8. Emirates
  9. Qantas Airways
  10. Singapore Airlines
The world’s best business class airline lounges:
  1. Qatar Airways
  2. Turkish Airlines
  3. Cathay Pacific Airways
  4. Qantas Airways
  5. British Airways
  6. EVA Air
  7. Virgin Atlantic
  8. Etihad Airways
  9. Emirates
  10. Singapore Airlines
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